JCN Plumbing and Our Service Protocol Amid COVID-19

In response to the outbreak of COVID-19, JCN Plumbing is taking all the necessary steps to ensure the safety of our customers and employees. We understand that people are nervous about letting others go into their homes during this situation. They don’t want to get close to a stranger, and we totally understand, that is why we have taken all the necessary measures to make sure you feel safe while we are around.

It’s your assurance that JCN Plumbing is putting safety first, either for our customers or for our employees, who are also a very important part of what we are today. We are giving you the possibility to decide how our technicians can go into your property, let’s say, you rather have them enter from the back door, or enter through a separate part of the house avoiding contact with your family members.

Social Distancing & Physical Distancing

When our technicians arrive at your home, they’ll follow CDC guidelines, which include maintaining at least 6-feet of the distance between you and them, and therefore, we will ask you to do the same.

Personal Protective Equipment (PPE)

Our technicians will also wear appropriate personal protective equipment, such as:

Disposable gloves, latex, or nitrile. We’ll wear them while working and we’ll put on a fresh set before handling your paperwork and credit card.

Face masks. Please know that we’re doing everything possible to equip all of our technicians with all the PPE they need to be safe, but it will vary depending on the availability of the equipment in the market. This means your service technician might wear a paper surgical style mask, a cloth surgical mask, an N-95 mask, a dust mask, a plastic face shield, or a bandana.

Boot covers, so we don’t carry germs into your house.

Last but not least, our service technicians wash hands frequently with soap and water for at least 20 seconds. They’re also using hand sanitizer as needed, and they also disinfect touchpoints before, during, and after jobs.

If you have a plumbing emergency, don’t hesitate to call JCN Plumbing, your safety and the quality of an excellent service are safe with us!!!

Call today - (305) 770-6860